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Building Sustainable Change - CM Roundtable, 1st December 2014


Date: 1st December 2014
Moderator: Datuk Dr. Hamzah Kassim, Co-Founder and Group CEO, The iA Group
Venue: Sime Darby Convention Centre


Encik Rahmat Ishak, Head - Consulting Services, The iA Group
Encik Kamarudin Zainal, Change Manager, Maybank
Miss Grace Goh, Change Management Practitioner
Miss Vimal Kumar, Change Management Practitioner
Dr Asma Abdullah, HR Development Specialist
Miss Padmavathy Narenjee, Head - Group HR, The iA Group

The purpose of this session is to discuss on emerging issues faced by Malaysian companies and public sector organizations undertaking large scale business transformation and institutional change due to the changing competitive landscape. For the last 10-15 years, The iA Group & its partners have been involved in driving large scale change in both public sector and private companies such as financial institutions. We have developed several insights and customized methodologies and intervention models for different clients. Change is a very complex undertaking due to the involvement of various stakeholders to accept the new way of working and conducting business.

Currently The iA Group is undertaking a large change management program involving system integration for a major client with 80,000 users. The challenge and complexity of rolling out this project is due to the timeline and transformational nature of the project impacting various stakeholders nationwide.

The session involves practitioners and thought leaders in change management on the key change imperatives such as:

     1. Leadership alignment and mobilisation

     2. Establishing the right change architecture or platform

     3. Managing employee engagement and communication

     4. Implementing cultural and behavioural change

Seminar Key Points

Building the case for change and organizational development 

§Creating the case for change and Designing Change Architecture

§Executing and Ensuring Sustainability in Change

§Why Culture Alignment is a Challenge in Managing Change

§Why HR Matters in Driving Change

There was also an open discussion between panel members and our guests who shared their insights on building sustainable change and challenges on change in Malaysian organisations.

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