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Winning Edge Talk: Rethinking Shared Services in the Changing Technology Landscape, 26th August 2015

Date: 26th August 2015
Venue: Doubletree Hotel by Hilton, Kuala Lumpur
Program: Winning Edge Talk with The iA Group & IBM : Rethinking Shared Services in the Changing Technology Landscape

Panelists: 
Mr Leong Sea Heng, The iA Group
Mr Bok Tuang Seng, IBM Global Services
Mr Mahmoud Dasser, VADS
Moderated by : Miss Barbara Thangarajah, ResMed

The purpose of this program was conducted as a platform to share experiences and perspective from companies on how organisations managed the transition in the changing technology landscape. These changes are driven essentially to increase efficiency and productivity, which result in cost reduction.

There was a Q & A session between panel members and guests who shared their insights on transformation of shared services to their service delivery model and back office. During this session, panel speakers were invited to share their thoughts, challenges and experiences on shared services transition in the changing technology landscape.

Seminar Key Points:

  • Evolution of Shared Services
  • Analysis & Implications: Rethinking IT Operating Model to Achieve Desired Outcome
  • Present & Future Shared Services





 
 
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